Privacy Policy

Privacy Policy

Introduction

Welcome to https://different-types-of-bird-seed-uk.feedersandmore.co.uk (hereafter referred to as “our website” or “we”). We take the privacy and security of your personal information very seriously. This Privacy Policy outlines our practices regarding the collection, use, and protection of data when you interact with our online platform and services. Our goal is to ensure transparency and give you control over your personal data in accordance with applicable privacy laws worldwide, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA), Colorado, USA
  • Utah’s Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut’s Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our website, including but not limited to:

Please note that this policy does not cover third-party platforms, apps, or services linked to or from our website. These entities have their own privacy policies, and we encourage you to review them before using any such services.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal data during various interactions:

  • Using Our Services: When you sign up as an authorized user on our platform, create an account, or use our applications and services, we collect and process your personal information to provide you with access and a personalized experience.
  • Website Visits: If you visit our websites linked to this Privacy Policy, we may collect data about your device, browsing behavior, and location to enhance and personalize your online experience.
  • Communications: We may reach out to you via email, calls, or SMS for marketing purposes, newsletters, order updates, or customer support. Your consent is required for such communications.

Personal Data Collection

We collect several types of personal data to provide and improve our services:

  • Account Information: This includes your username, email address, and password used to access our platform.
  • Payment Details: We process payment information, such as credit card numbers, billing addresses, and transaction history, for purchase-related activities.
  • Financial Data: For financial transactions, we may collect bank account details or other financial data required to facilitate payments.
  • Purchase Information: Details about products you’ve ordered, including quantities, order dates, and shipping addresses.
  • Mobile Device Identifiers: We may access unique device identifiers, IP addresses, and mobile app usage data from your mobile devices for analytics and service optimization.
  • Location Data: With your consent, we can collect location information to provide relevant, location-based services or content.
  • Feedback and Reviews: Personal details shared with us when leaving feedback, reviews, or participating in surveys.
  • Social Media Information: If you choose to log in via social media accounts, we may collect data from those platforms as permitted by your privacy settings.
  • Product Interaction: We track how you interact with our products, including browsing history and product preferences, to enhance your shopping experience.

We obtain this data through direct user input, server logs, analytics tools, and third-party service providers.

Cookies

We employ cookies and similar tracking technologies to improve your online experience and for analytical purposes:

  • Strictly Necessary Cookies: These are essential for navigating our website and providing certain features, such as maintaining session state or remembering user preferences.
  • Preference Cookies: We use these cookies to remember settings you’ve chosen, like language preference or font size.
  • Analytics Cookies: These enable us to understand how users interact with our site, including metrics on page views, time spent, and bounce rates. This data helps us improve our website and services.

You can manage non-essential cookie preferences through our Cookie Manager.

Retention and Deletion

We keep personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period required by law. Once the retention period expires or upon request, we securely delete or anonymize your data.

Security Measures

We implement robust security measures to protect your personal data:

  • Encryption: We use encryption protocols for data at rest and in transit to ensure secure data transmission.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  • Access Controls: Only authorized personnel have access to your information, and they are bound by confidentiality agreements.

Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors without parental consent.

Your Rights (depending on your jurisdiction)

As a user, you have certain rights regarding your personal data:

  • Access and Rectification
  • Erasure or Right to be Forgotten
  • Restriction or Object to Processing
  • Data Portability
  • Right to Withdraw Consent
  • Non-Discrimination
  • Filing Appeals/Complaints

To exercise these rights, please contact our privacy team using the details provided below. We will respond within a reasonable timeframe in accordance with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be prominently displayed on our website, and updated policy versions will be linked from this page.

Contact Information

For any privacy-related inquiries, requests for data removal, or questions regarding this policy, please contact us: